Reviews
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Check out more of our reviews below from satisfied customers:
Excellent service! Premier (Jordan) performed an extensive survey or our home and it's systems. He gave me several different options to choose from for compatible replacement systems. Logan and Kendal did excellent install work. They were very thorough in explaining to me what was going where. They worked long hours each day to finish that particular floor system. They both were very friendly and had no problem answering my questions. When finished Logan walked me through what all was done. He went over the install and answered my questions. He went over the thermostat operation and setup too. Their work looked very neat and showed great craftsmanship. Premier has always treated us very well in their service and their new installs are just as good. Thanks Premier!!
They were professional and provided excellent service.
Premier did a great job for us installing a mini-split in our basement! Matt T was a great salesman and Trystan D did a nice job with the install!
Premier sent flyers over the years and I kept one " just in case". That "just in case" moment arrived this Summer 2024, when a whole house dehumidifier was needed for the problematic crawl space. The dehumidifiers I had been using and going through a number of them, just weren't ideal. So, I called to see if they had and could do. Jordan came out to explain what they had to offer. Days later, Trystan did the installation when the dehumidifier arrived. Professional and top-notch workmanship. The whole process was outstanding from the beginning to the end. Thank you !
They did a wonderful job
My heat pump went down on the first day of the heat wave so it was 99 in my house. I called the service I used and the gentleman gave me the news I didn't want to hear. The condenser needed to be replaced. When I called several dealers to get quotes the wait time ranged from 2 days to two weeks and when I explained how hot it was in the house everyone was sympathetic but the time lines held fast. Finally, I called Premier and what a difference!!!! The professional service started with the woman who answered the phone. She was able to send someone out that day and in addition to supplying a quote , he would also be bringing two window air conditioners. I couldn't believe what I was hearing. Jordan arrived at 2:30, assessed the entire house, taking the time to do a thorough inspection, even the crawl space about the garage which was small, fill with storage and definitely hot, and in the process discovered why the one bedroom never got proper ventilation. Jorden even stayed to explain the quote to my son. That to me was exceptional service and goes above and beyond. I signed the contract and installation date was set for two weeks out but Jordan said he would try to get it earlier a few days later Trystan and Austin came to install the new unit and the excellent service continued. Both installers not only knew what they were doing but again went the extra mile by being considerate of my dogs but also when they had to move a large, heavy piece of furniture, I asked them to leave it out so that I could clean behind it. When they were finished they asked me to check behind it and if I approved of their cleaning, they would move it back in place. Again, another example of going above and beyond. Therefore, I can't say enough positives about the service I received and would give a ten star ?? rating.